How does the remote installation work?
After your payment is confirmed, we schedule a time, you install AnyDesk (free) and we connect to your computer. We install, activate and test everything in front of you. It usually takes 1 to 3 hours depending on your internet.
Do I need the VCI interface to use SDP3?
Yes. SDP3 communicates with the truck through the VCI3 interface. If you don't have the interface yet, message us on WhatsApp and we'll guide you through the options.
Which vehicles is the software for?
Scania trucks, buses and industrial engines. If you want to confirm a specific model or year, message us on WhatsApp before buying.
What are the payment methods?
Payment is via PayPal. You get in touch, we send the payment link and you pay securely from any country. The link is always sent through our official channel.
Do you provide support after installation?
Yes. Every package includes after-sales support — 30 days on individual packages and 90 priority days on the complete package. After that, our channel stays open for upgrades and new installations.
What if the software deactivates after a while?
It happens sometimes — formatting, swapping parts or a Windows update can deactivate the software. Within your package's support period, reactivation is free. After that, there's the Reactivation Guarantee: US$ 20 for 2 reactivations on the same computer, with no expiration — that's US$ 10 each and we solve it the same day.
Do I get version updates?
We notify customers when new versions are available and offer a special upgrade deal for those who already bought from us.